Business telephone line terms - Minimum 12 month contract applies. Full ellesys terms and conditions apply. All prices exclude VAT. Phone lines are maintained and supported by BT Openreach engineers. Price freeze means ellesys will not increase the price of the phone line rental charge during your contract period. £5 phone line rental offer is valid to customers transferring existing phone lines over to the ellesys service only. £5 phone line rental offer is valid to customers paying by direct debit only. £5 phone line rental offer is valid for 3 months only, increasing to £10.99 thereafter for the remainder of the contract. Analogue telephone line rental is priced at £10.99 per line per month excluding usage and VAT.

We support single, multi lines and auxiliary lines, isnd2 and isdn30 lines, all backed up and maintained by BT Openreach via the latest WLR3 service portal. A variety of line features are available including voicemail, divert controls, barring and care level options. Businesses can keep their existing numbers, introduce new phone numbers, add on our cheapest business broadband or our best value landline calling plans. Low mobile call rates are now available only at ellesys. Switching phone service can’t be easier, benefit from our lowest business call rates and our price freeze to guarantee low rates during your contract period.

Analogue Line Calling Features

Call Barring - If you are concerned with certain types of calls made, let us know and we can simply bar UK Local and National, UK Mobiles, International, Non Geographic, Premium Rate numbers.

Call Waiting - If you are a single telephone line user, with call waiting you can identify if another caller is trying to get through by an automated beep.

Anonymous Call Rejection - This simply blocks all incoming calls that have withheld their number.

Call Sign - We can issue you with an alternate number, when this is called your telephone will ring with a slightly different ring tone.  This will allow you to determine who the call is for.

Call Minder 1571 - This is a voice message service that answers calls and records messages on engaged and no pick up.  Users can record their own greeting of up to 5 minutes and up to 30 minutes of messages can be stored.

Press 1 to listen to messages
Press 2 for options
Press 4 for missed calls
In message menu:
Press 0 to return call
Press 1 to listen to the message again
Press 2 to save message
Press 3 to delete message

Remote access - Dial your own number. Enter your PIN number to access menus.

Caller Display - This displays the incoming call number.

Call Diversion/Call Forwarding/Admin Call Forwarding/Diverts - Call diverts ensure users can divert or forward calls to another phone. Divert features include: Divert all calls, Divert on no reply, Divert on engaged. Alternatively calls can be forwarded by ellesys through administration controls.

Three Way Calling - This service allows users to speak to 2 other callers at the same time.

Dial 1st number * RECALL
Wait for the tone, then dial 2nd number * RECALL 3
To Talk to the callers individually, press 2 instead of 3 when the 2nd call is answered. 
To switch callers, press RECALL wait for the dial tone, then press 2
End the 1st caller only, press RECALL wait for the dial tone, then press 5
End the 2nd caller, press RECALL wait for the dial tone, then press 7

Choose to Refuse - This service allows a user to bar the telephone number of the last answered incoming call.  10 numbers can be barred at one time.

To bar the last call, dial 14258, press * *
To bar more, dial 14258 and your PIN number

Answer 1571 - This is a voice messaging service.  All personalised recordings are automated and the voice message service is available on engaged and no pick up on incoming calls. A stutter dial tone will advise users of any message waiting.

Care Level 1 - This is the standard level of care ensuring Ellesys are on hand to pick up any faults from 08.30 to 17.30 Monday to Friday.  This level of care comes as standard on all PSTN and ISDN lines.

Care Level 2 - This is the middle level of care ensuring all faults are picked up from 08.30 to 17.30 Monday to Saturday.  Level care 2 users are handled with higher priority

Care Level 3 - This is the highest grade of care level and are ideal for users who need extra cover all day every day including Bank holidays, weekends and out of hours after 17.30 and before 08.30.  Faults are picked up immediately and are treated with priority service.

Caller Redirect - This service allows users to set up an automated recording to advise incoming callers of your new telephone number

Ring Back - The ring back service allows users to receive an automatic call back if the original call made was engaged. Press 5 and wait for the recorded message advising you the ring back request has been accepted.

Useful links

Unlimited business calls                                 £5 phone line rental 

Cheap business phone calls                           Small business phone systems

Cheapest business broadband                        Virtual numbers 

Free UK audio conference calls                        Global audio conference calls

Analogue line rental                                       ISDN line rental