Online Billing | Sign up to Conferencing | Business Talk | Contact Us
Ellesys Logo
communications .  conferencing .  collaboration 30th July 2010 Tel:  0844 209 0875
ellesys Call Recording enables business critical calls to be recorded on a standard PBX phone, IP phone, mobile phone, on any network, anywhere. Recordings can be stored and recalled for reference at any time, without the need to purchase or support expensive on-site recording equipment.
ellesys Call Recording enables business critical calls to be recorded on a standard PBX phone, IP phone, mobile phone, on any network, anywhere. Recordings can be stored and recalled for reference at any time, without the need to purchase or support expensive on-site recording equipment.
 
Solutions
Business Talk
Audio Conferencing & Web Conferencing
Auto Attendant & IVR
Business VoIP
Small Business Communications
DECT Replacement
Hot Desk / Flexible / Mobile Working
Virtual Teamworking
Web Collaboration
Business Phone Systems
Virtual Contact Centre
Private Mobile Networks
Hosted Call Recording
Reduce Mobile Call Costs
Secure call recording on any device, any network, anywhere

Organisations today face more legal, financial, regulatory, audit, compliance, customer service, and data analysis reasons for recording calls than ever before. iCR is applicable across many customer service sectors however, with legislation in the Finance and Banking sector, call recording is more important now than ever.

Key Benefits

  • Recording is device and network independent - fully supports flexible, mobile working.
  • Recordings can be sent to your email in box and/or stored centrally.
  • Commitment to your customers that the service you deliver to them is well regulated and customer satisfaction is of paramount importance.
  • Legal and regulatory compliance.

How it works

Calls can be recorded On Demand by pressing the star (*) key at any point during a telephone conversation and the recording will capture the full telephone call. Record All functionality is also available. Upon completion of a call, the recording is converted into an audio file that can be received via voicemail/email. It can also be stored and accessed online using the iCR web interface.

News Events Resources
Contact Us
Subscribe to Newsletter
Copyright Voicedataworks Limited trading as ellesys Site Map | How to find us | Customer Service | Conference Now | Terms of Use | Privacy Statement
Company Registration Number 06019402 VAT Number 902 030686