This IVR application contains a set of powerful telephony functions that can be slotted together quickly. Applications are easy to build and very straightforward to maintain and modify in-house.

• All the benefits of Auto Attendant, but with:
• Enhance customer service with an easy to use interface and skills based call routing.
• Reduce risk by creating and testing call flows on the fly
• Increased efficiency by integrating with back end systems

 How it works

A simple intuitive graphical user interface (GUI) is provided where applications are drawn by point and click using a library of standard building blocks to construct the customer's required scenario. Using intelligent IVR, many different voice applications can be run at the same time, each associated with a different telephone number.