Hosted IVR terms – Set up charges and ongoing monthly charges apply. All prices exclude VAT. Please click here for full terms and conditions of service.

ellesys IVR services provide a professional front end to your telephone system and full integration to your applications, systems and data.  The award winning IVR solution has a host of intuitive features including voice recognition, keypad options, call queuing, language translation and multi office call routing. As this is a hosted service, ellesys carry out the design, set up and maintenance 24/7, minimising staff resource, onsite equipment and large capital outlay. An IVR allows you to manage high volume of calls improving staff productivity, manage peaks and seasonal call variations better and enhance customer service. You will also realise benefits by improving efficiency through automating order processes, managing costs through call reporting to allocate the correct number of call handlers and call flows and ensure full disaster recovery through the ability to manage remotely, make changes to call flows in real-time and support everyday and emergency scenarios. Switch to ellesys is quick and easy and save money instantly. Select one of our landline calling plans and get inclusive local and national calls or and the cheapest calls to mobile rates. Guaranteed to be cheaper than BT!