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The ellesys difference
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Hosted Services – one less thing for you to worry about!
- Highly resilient platforms housed in secure remote locations and delivered over your existing network infrastructure.
- Removes installation issues and costs associated with an on-premise solution, delivering a smooth experience that will leave you to get on with running your business.
- Scalable to meet future needs as your business changes. Activate, change and extend the service, when needed, with no manual intervention by your network provider and, therefore, no delays in provisioning.
- Fully integrated with your existing telephone system, whether legacy, digital PBX Technology or Internet Protocol (IP) based.
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User Adoption
We set clear objectives and assess the optimal methodology to address, design, deployment, user roll out and support. We focus on user adoption and training to ensure the solution is rolled out successfully throughout your organisation. Once deployed, ellesys continue to support you through your transition.
How We Manage Your Account
- Personal Account Management Very experienced single named point of contact always responsive to all enquiries
- Service Level Agreements in place
- Quality of Service Guaranteed Availability
- On site UK training
- Personalised BIlling with account review every 3 months for first 12 months
- Flexible pricing model is scaled for usage and volume even in contract - Guaranteed reduced rates on 2 and 3 year contracts
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